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Seal of Summit County with text: Ilene Shapiro, County Executive, Department of Job and Family Services in blue.
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Job and Family Services: Case Managers at the Library

The Library is partnering with Summit County Job and Family Services to offer one-on-one, on-site office hours with case managers at select locations.

Case managers can assist with:

  • Submitting documents
  • Applying or reapplying for assistance
  • Reporting case changes
  • Case or eligibility questions
  • Scanning documents and verifications
  • Making copies (e.g. - birth certificates, Social Security cards, pay stubs, and other legal documents
  • Providing benefits issuance history
  • Accessing resources and more
     

Summit County Job and Family Services Case Managers are available at these locations from 10 am-12 pm & 1-4 pm:

  • Goodyear Branch Library - First Monday of the month - October 5, November 2 (No office hours on September 7 – Labor Day)
  • Portage Lakes Branch - First Monday of the month - October 5, November 2 (No office hours on September 7 – Labor Day)
  • Highland Square Branch Library – First Tuesday of the month - September 1, October 6, November 3
  • Green Branch Library - Second Monday of the month - September 14, November 9 (No office hours on October 12 – Columbus Day)
  • Firestone Park Branch Library - Second Wednesday of the month - September 9, October 14 (No office hours on November 11 – Veterans Day)
  • Northwest Akron Branch Library - Third Monday of the month - September 21, October 19, November 16
  • Odom Boulevard Branch Library – Third Tuesday of the month - September 15, October 20, November 17
  • Maple Valley Branch Library - Fourth Monday of the month - September 28, October 26, November 23
  • Main Library - Last Thursday of the month - September 24, October 29 (No office hours on November 26 – Thanksgiving)

Summit County Job and Family Services Case Managers are available at these locations from 12-4 pm:

  • Springfield-Lakemore Branch Library - Second Tuesday of the month - September 8, October 13, November 10
  • North Hill Branch Library - Fourth Tuesday of the month - September 22, October 27, November 24

AGE GROUP: | Adults |

EVENT TYPE: | Education | Community Event |

Portage Lakes Branch Library

portagelakes@akronlibrary.org
Phone: 330.644.7050
Branch manager
Greg Trask

Hours
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We're closed Sunday September 06 due to CLOSED—Labor Day Eve
Mon, Aug 31 10:00AM to 8:00PM
Tue, Sep 01 10:00AM to 8:00PM
Wed, Sep 02 10:00AM to 8:00PM
Thu, Sep 03 10:00AM to 8:00PM
Fri, Sep 04 12:00PM to 6:00PM
Sat, Sep 05 10:00AM to 5:00PM
Sun, Sep 06 Closed
(CLOSED—Labor Day Eve)

About the branch

It's not unusual for customers to take a few moments out of their busy day to relax and read in the comfortable chairs beside the Portage Lakes Branch Library's large windows, enjoying the natural light and the beautiful views of flora and fauna. Visitors from surrounding communities—Coventry, New Franklin, Green, Clinton, Canal Fulton, Barberton, and Massillon—join local residents in visiting the Portage Lakes Branch Library to enjoy NatureConnect, learning-through-play and storytime programming, crafting opportunities, book discussions, arts and history informational programming, and more.

With rich book, music, and movie resources, Portage Lakes Branch Library has something for everyone of every age. Computers, WiFi, printing, copying, scanning, and faxing round out the services available at the Portage Lakes Branch Library, making it a one-stop spot for all your learning, business, and entertainment needs and interests.

Upcoming Events

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Sat, Sep 05, 11:00am - 12:00pm

Tue, Sep 08, 10:30am - 11:30am
Community Room

Wed, Sep 09, 2:15pm - 3:15pm
Community Room

Thu, Sep 10, 10:30am - 11:15am
Community Room

Thu, Sep 10, 2:00pm - 4:00pm
Community Room

Sat, Sep 12, 2:00pm - 3:00pm
Community Room

Mon, Sep 14, 2:00pm - 3:00pm
Community Room

Tue, Sep 15, 10:30am - 11:30am
Community Room

Tue, Sep 15, 4:00pm - 4:45pm
Community Room

Wed, Sep 16, 2:15pm - 3:15pm
Community Room

Thu, Sep 17, 5:00pm - 7:00pm
Community Room

Mon, Sep 21, 6:00pm - 7:00pm
Community Room

Tue, Sep 22, 10:30am - 11:30am
Community Room

Tue, Sep 22, 6:00pm - 7:00pm
Community Room
Registration opens Tuesday, September 8 2026 at 9:00am

Wed, Sep 23, 1:00pm - 4:00pm

Wed, Sep 23, 2:15pm - 3:15pm
Community Room

Thu, Sep 24, 2:00pm - 4:00pm
Community Room

Thu, Sep 24, 3:15pm - 4:15pm

Thu, Sep 24, 5:30pm - 7:30pm
Community Room

Mon, Sep 28, 1:00pm - 2:00pm
Community Room

Tue, Sep 29, 10:30am - 11:30am
Community Room

Wed, Sep 30, 2:15pm - 3:15pm
Community Room

Thu, Oct 01, 5:00pm - 7:00pm
Community Room

Sat, Oct 03, 11:00am - 12:00pm

Sat, Oct 03, 2:00pm - 3:00pm
Community Room
Registration opens Saturday, September 19 2026 at 9:00am

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Mon, Oct 05, 10:00am - 4:00pm