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Seal of Summit County with text: Ilene Shapiro, County Executive, Department of Job and Family Services in blue.
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Job and Family Services: Case Managers at the Library

The Library is partnering with Summit County Job and Family Services to offer one-on-one, on-site office hours with case managers at select locations.

Case managers can assist with:

  • Submitting documents
  • Applying or reapplying for assistance
  • Reporting case changes
  • Case or eligibility questions
  • Scanning documents and verifications
  • Making copies (e.g. - birth certificates, Social Security cards, pay stubs, and other legal documents)
  • Providing benefits issuance history
  • Accessing resources and more
     

Summit County Job and Family Services Case Managers are available at these locations from 10 am-12 pm & 1-4 pm:

  • Goodyear Branch Library - First Monday of the month - October 5, November 2 (No office hours on September 7 – Labor Day)
  • Portage Lakes Branch - First Monday of the month - October 5, November 2 (No office hours on September 7 – Labor Day)
  • Highland Square Branch Library – First Tuesday of the month - September 1, October 6, November 3
  • Green Branch Library - Second Monday of the month - September 14, November 9 (No office hours on October 12 – Columbus Day)
  • Firestone Park Branch Library - Second Wednesday of the month - September 9, October 14 (No office hours on November 11 – Veterans Day)
  • Northwest Akron Branch Library - Third Monday of the month - September 21, October 19, November 16
  • Odom Boulevard Branch Library – Third Tuesday of the month - September 15, October 20, November 17
  • Maple Valley Branch Library - Fourth Monday of the month - September 28, October 26, November 23
  • Main Library - Last Thursday of the month - September 24, October 29 (No office hours on November 26 – Thanksgiving)

Summit County Job and Family Services Case Managers are available at these locations from 12-4 pm:

  • Springfield-Lakemore Branch Library - Second Tuesday of the month - September 8, October 13, November 10
  • North Hill Branch Library - Fourth Tuesday of the month - September 22, October 27, November 24

AGE GROUP: | Adults |

EVENT TYPE: | Education | Community Event |

Highland Square Branch Library

highlandsquare@akronlibrary.org
Phone: 330.376.2927
Branch manager
Fred Baerkircher

Hours
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Mon, Sep 21 10:00AM to 8:00PM
Tue, Sep 22 10:00AM to 8:00PM
Wed, Sep 23 10:00AM to 8:00PM
Thu, Sep 24 10:00AM to 8:00PM
Fri, Sep 25 12:00PM to 6:00PM
Sat, Sep 26 10:00AM to 5:00PM
Sun, Sep 27 Closed

About the branch

Highland Square is one of Akron’s most iconic communities, hosting numerous street fairs and festivals, eclectic shopping and dining, and a vibrant night life. The extremely diverse neighborhood is home to seniors, young families, artists, educators, and students of all demographics. The Highland Square Branch Library is a reflection of this diverse neighborhood, with a standout LGBTQ collection and a rich programming schedule.

Reference assistance, computers and computer classes, WiFi, copiers, scanning, and faxing round out the services provided within the library. The full scope of community participation, however, is seen in local senior care facilities, local schools and preschools, and neighborhood festivals where Highland Square Branch Library staff plays an active role in creating experiences for participants of all ages. Visit us soon on the Square.

Upcoming Events

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Tue, Sep 22, 6:00pm - 7:45pm
Community Room

Wed, Sep 23, 6:00pm - 7:00pm
Community Room

Wed, Sep 30, 6:30pm - 7:30pm
Community Room

Sat, Oct 03, 10:00am - 3:00pm
Community Room,Conference Room

Mon, Oct 05, 5:00pm - 8:00pm
Community Room

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Tue, Oct 06, 10:00am - 4:00pm

Tue, Oct 06, 10:30am - 11:30am
Community Room

Tue, Oct 06, 6:00pm - 7:45pm
Community Room

Thu, Oct 08, 6:00pm - 7:00pm

Tue, Oct 13, 10:30am - 11:30am
Community Room

Tue, Oct 13, 6:00pm - 7:45pm
Conference Room

Tue, Oct 13, 6:00pm - 7:30pm
Community Room

Wed, Oct 14, 1:00pm - 4:00pm

Thu, Oct 15, 10:30am - 11:30am
Community Room

Tue, Oct 20, 10:30am - 11:30am
Community Room

Tue, Oct 20, 6:00pm - 7:45pm
Community Room

Wed, Oct 21, 5:30pm - 6:30pm
Community Room
This event is full

Thu, Oct 22, 3:00pm - 4:00pm
Community Room
Registration opens Friday, October 9 2026 at 9:00am